Privacy Policy

Lead2Chat AdsCreator

This privacy policy explains how PINEAPPLE CONSULT LLC processes data in the internal web application Lead2Chat AdsCreator.

Controller

PINEAPPLE CONSULT LLC

3833 Powerline Road, Suite 101, 33309 Fort Lauderdale, Florida, USA

info@lead2chat.de

Purpose of processing

The application is used to connect a Meta account, inspect businesses and ad accounts, prepare ad drafts, upload creative assets and run ad creation jobs.

Categories of stored data

  • App account data for invited users, including email address, display name, role, login timestamps and session state.
  • Meta app-scoped user IDs, OAuth connection metadata and encrypted access tokens.
  • Business, ad account, campaign, ad set and creative identifiers resolved from Meta.
  • Draft content, ad copy, CTA values, destination URLs, UTM parameters and placement settings.
  • Asset metadata plus uploaded image and video files used for ad creation.
  • Job history, technical status messages and error logs required to operate the workflow.

What is not stored

The application does not store end-customer lead data, chat histories or personal data from Meta ad responders. It stores configuration and workflow data for campaign creation only.

Recipients and processors

  • Meta Platforms, for OAuth, business/account lookup and ad creation calls.
  • The hosting provider operating the VPS infrastructure for ads.lead2chat.de.
  • Make.com, if the configured creative-apply workflow is enabled.

Retention

  • Sessions: 30 days.
  • Security and access state: 30 days where applicable.
  • Jobs: 90 days.
  • Uploaded files: 90 days.
  • Drafts: until manual deletion or 180 days of inactivity.
  • Meta tokens: until disconnect, token expiry or a valid deletion request.

Your rights and deletion requests

Requests regarding access, correction or deletion can be sent to info@lead2chat.de. Meta-specific deletion instructions are available on the public data deletion page.